Refund requests may be submitted within 14 days of purchase. Requests are reviewed in light of the digital nature of Duakode Foundry products.
How to request a refund
Email hello@duakode.com with your proof of transaction, order ID, product name, and reason for the request.
Purchases through itch.io
When a purchase is completed through itch.io, the refund process is also subject to the mechanisms and policies of that platform. This policy does not promise an outcome beyond the decisions available through the applicable checkout provider.